Job Description: Senior Product Manager (Core Platform)Location: Remote / Hybrid (NYC/SF)Experience: 5-8+ YearsRole Type: Individual Contributor / Strategic LeadAbout Us[Company Name] is an enterprise-grade AI automation platform transforming how global brands manage customer experience. We are building the next generation of "Agentic AI" (AI Agents) that act on behalf of users, not just chatbots. We believe in high-velocity shipping, deep technical understanding, and user-centered design.The RoleAs a Senior Product Manager on our Core Platform team, you will own the end-to-end product lifecycle for our API integrations and Developer Experience (DevX). You are a builder, a strategist, and a translator—able to dive into JavaScript logs with engineers, then sketch a new workflow in Figma for stakeholders. You will shape our product roadmap, prioritize the backlog using Jira, and use Miro to facilitate strategic workshops.What You Will Do (Responsibilities)Strategy & Roadmap: Define the vision and quarterly roadmap for our API-first platform, balancing technical feasibility with business impact.Deep Technical Ownership: Translate complex API capabilities, JavaScript frontend limitations, and data models into actionable product specs (PRDs).Hands-on Prototyping: Utilize Figma/FigJam to create low-to-high fidelity wireframes and user flows to communicate interaction design to engineers.Agile Execution: Lead sprint planning, grooming, and backlog prioritization in Jira, ensuring high-quality shipping.Visualization & Strategy: Use Miro to facilitate customer journey mapping, empathy mapping, and cross-functional brainstorming sessions.Collaborate Cross-Functionally: Work with Engineering, Design, Sales, and Customer Success to bridge the gap between user needs and technical constraints.What We Are Looking For (Requirements)Experience: 5+ years of B2B/SaaS Product Management experience, preferably with a technical product.Technical Fluency: Familiarity with modern web technologies, specifically JavaScript, API design (REST/GraphQL), and frontend frameworks. You can read code and understand API documentation.Tool Proficiency: Proven expertise in Figma (for prototyping/mockups), Miro (for visual planning), and Jira (for scrum/backlog management).Data-Driven: Proficiency in analyzing product metrics and user behavior using SQL, Amplitude, or Mixpanel.Strategic Thinking: Ability to turn ambiguous customer pain points into a structured product strategy and roadmap.Preferred QualificationsBackground in Software Engineering or Computer Science.Experience in Agentic AI or RAG-based systems.Prior experience working in high-growth, remote-first startups.Why Join Us?Work on cutting-edge AI Agent technology.High-impact role with direct access to executive leadership.Unlimited PTO, competitive equity, and health insurance.